YWCA is an embodiment of social service through volunteers who are its members. In addition to providing ample of opportunities and avenues for the empowerment of its volunteers and its work on social and cultural changes, YWCA of Kottayam respond to current needs by offering a variety of service oriented programmes to the needy women and girls of all age groups, caste and creed to build self-reliance and independence in them and improve their quality of life, especially that of the deprived and the marginalized.

Community development activities that fall under the umbrella of Public Affairs and Social Issues of concern to YWCA of Kottayam include both long term and short term programmes to realize its vision and accomplish its mission. The Community Development Committee collaborates with NGOs in the local area to identify tasks and deserving cases that need support from it.

The various action projects cover medical camps, financial support to needy women like those in abject poverty or disabled or bed ridden women and the like whose quality of living can be improved with financial support from YWCA. Thus, YWCA through its community development tasks may focus on financial assistance to construct toilets, improve their sanitation and hygiene, provision of wheel chair or medical aid to the needy women. Apart from such tasks, medical camps in select schools and free medical treatment to children, financial support to select schools to buy school bags, books and uniforms for economically weak students, sharing meal/s with 150 inmates of old age home in charitable institutions, funds for meal/s in Juvenile Homes and so on the institution varying from time to time to reach out to a wider target group. In addition, financial support is given to deserving candidates to pursue professional courses like Engineering and medicine.